Active Paper
Presto!Links Reviewers' Guide (wrote)
Presto!Links User Guide (edited, rewrote)
Presto!Mail User Guide (edited, rewrote)

EDS and subsidiaries
Software training
Technical proposal series (edited)

IT Masters
User Guide: BEST/1 for HP OpenView ITO (for BMC; edited, rewrote)
User Guide: connectTEC for MAX/Enterprise (for BMC; edited, rewrote)
User Guide: Netfinity Manager Plus for Tivoli (for IBM; edited, rewrote)
User Guide: MasterCell Installation Guide (for IT Masters; wrote)

Motion Computing
Online User Guide (wrote, designed)
Printed peripherals documentation and placemat
Windows Help and Support Center customized content

Alcon
Series 20000 Training Video (wrote)

General Magic
User Guide: Presto!Mail & Presto!Links (updated for GM)

Northern Telecom
CAPP product sheet (wrote)
HP9000 product sheet (wrote)

pennNET
User Guide and Quick Start Guide: pennNET content management system (Vignette; wrote)
Editors' Guide for creating pennNET e-newsletters (wrote)

Trane Company
XV1800 Instruction Booklet (wrote)

U.S. Telephone
Switch Reports (wrote)